Assistant Maintenance Superintendent

Position: The Assistant Maintenance Superintendent (AMS) is essential to the effective and efficient operation of the Maintenance Department. The Department consists of 400 scattered site single-family rental homes, 114 multi-family townhomes, 2 multi-family senior living buildings with 95 apartments, and 5 commercial buildings including office headquarters, family support center, cinema, health center, and retail strip including a café. The AMS provides support to the Maintenance Superintendent (MS) in the successful operation and coordination of the entire portfolio.

Responsibilities include, but are not limited to:

Provide the highest degree of customer service when working with residents and vendors.
Build a network of trusted and reliable vendors, to ensure high-quality repair within budget.
Oversee vehicle fleet and warehouse equipment.
Maintain shop inventory and supplies, while comparing and monitoring costs.
Manage alarm activations, cancellations, and billing/coding.
Assist with commercial contracts/inspections, related to STLCO, municipal, health, safety, fire, generator, sprinkler, irrigation, elevator, etc.
Oversee weekly lawn and snow removal contracts.
Monitor work order requests in relation to time completed, costs, and resident satisfaction.
Process/code/approve all department receipts, invoices, and utility payments.
Maintain Inspection Calendar. Send daily inspection reminders to technicians and follow up on the inspection outcome. Reschedule when needed.
Maintain technician Emergency On-Call and ABF contact lists.
Assist with Acquisition Rehab strategic plan.
Assist with emergency work orders in the field.
Technical Knowledge, including:

Electrical- knowledge of electrical repairs such as wiring, fuses, fixtures, and sockets, and repair/install/service HVAC systems
Plumbing- knowledge of plumbing repairs such as replacing/repairing/servicing water heaters, clearing drain lines, replacing broken pipes-worn out washers- gaskets and or faucets- and floats.
Carpentry- knowledge of carpentry repairs such as kitchen cabinets, window screens/glass, door locks, and plaster/drywall
Mechanical- knowledge of mechanical repairs such as repair/diagnosing all major appliances, operating mower, snow blower, auger, and other needed power tools
Pest Control- knowledge of pest control services and best practices
Other unskilled tasks such as interior and exterior painting, floor tile installation and repair, interior cleaning, lawn mowing, leaf raking, tree/shrub trimming, debris removal, snow removal, and other landscaping duties.
Basic troubleshooting and routine maintenance.
Other duties as assigned.

Personal Qualities:

Collaborative — A dynamic personality that is collaboratively minded, can recognize, and identify strengths, seek consensus around mutual goals, and build meaningful relationships.
Creative and Curious — A systems-thinker and builder, who is not afraid to be innovative in designing solutions and has skills in articulating these ideas and concepts.
Methodical — Strong analytical, systems, and problem-solving skills to evaluate performance, prepare reports, and recommend/implement solutions using independent judgment. Ability to move from concepts to action through strong program design and evaluation.
Reliable — Leadership skills that reflect and value a team approach, demonstrated integrity, effectiveness, efficiency, and the ability to deliver high-quality service. Highly capable of handling multiple tasks, projects, and timelines. Excellent oral and written communication skills.
Trusted — Ability to work with residents, partners, and staff of diversified backgrounds with a positive, optimistic, solutions-oriented attitude. Shares a deep respect for the community, its stakeholders, and the residents that we serve.
Driven — Passion for the work and an interest in continuous learning and improvement.

Preferred Experience and Qualifications:

High school diploma or GED required. A 4-year degree is preferred.
2 years of experience in rental or commercial maintenance, is required.
Above-average knowledge of electrical, plumbing, carpentry, and mechanical systems.
Excellent interpersonal and verbal communication skills, with the ability to communicate in a professional and cordial manner with co-workers, residents, and vendors.
Excellent verbal and written communication skills are required.
Computer literate including MS Word, Excel, PowerPoint, and Outlook required.
Ability to work effectively in both individual and group settings.
Ability to multi-task in a fast-paced environment and use independent judgment.
Must have a valid license and reliable transportation.

Supervisor:

Maintenance Superintendent

Salary and Benefits:

Full-time salary position with benefits for a full-time position as determined in the current Beyond Housing Employee Handbook.
The salary range is $65,000-70,000.

Application Instructions:

Please send a resume and cover letter to hr@beyondhousing.org. For more information on Beyond Housing, visit www.beyondhousing.org. This job will remain posted until it has been filled.

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be a complete list of all responsibilities, duties, and skills required. Beyond Housing is an Equal Opportunity Employer.

Beyond Housing believes that each individual is unique, and we are committed to respecting the diversity of all individuals. We strive to move beyond simple tolerance, embracing and celebrating the differences contained within each of us, making us stronger as whole.

Culture Statement for Beyond Housing – Beyond Housing cultivates a climate of respect, friendliness, collaboration, and open, honest communication. Team members are empowered and trusted to work methodically and innovate together. We consistently recognize and celebrate team members’ contributions, creativity, drive, passions, and achievements.

At Beyond Housing, we are genuinely committed to our staff and to making Beyond Housing a place where our team members are happy to work. We support team members’ work-life balance and professional development; ensure that all team members feel included, valued, and appreciated; embrace flexibility in the workplace; and encourage and support team members’ involvement in the organization.

We are, likewise, committed to the communities we serve and to helping to make communities better places to live. We hold team members accountable to our mission and to the community – asking them to demonstrate this commitment by engaging the community and asking the right questions for alignment and action.

We look for team members who hold themselves accountable to the following traits:
Collaborative – Creative – Curious – Reliable – Methodical – Trusted – Driven

ADA – Beyond Housing is committed to furthering the purpose of the Americans with Disabilities Act (ADA). The company is always willing to consider reasonable accommodations, which may allow a disabled person to perform this or any other job. The Summary of Physical Requirements is a list of what we believe at this point to be necessary in order to perform the essential functions of the job.

Diversity & Inclusion Statement – At Beyond Housing, we are committed to promoting Diversity, Inclusion, and Equity throughout our organization and culture. We strive to understand and appreciate the individuality of every employee and create a better place to work for all. We nurture a culture where everyone positively acknowledges equity through action and is aware, understanding, and appreciative of diversity.

Our vision is to go beyond simple tolerance and fully embrace the things that make each person unique. We recognize that our employees’ differences support our ability to advance equity for the communities we serve. Further, we understand that equity is critical to the fulfillment of our mission to help entire communities become better places to live.

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