Donor Database Manager

Position SummaryThe Donor Database Manager (“Manager”) plays a key role in working with the Fund Development and Marketing staff responsible for annual fund campaigns, appeals, and other major gifts; events; planned giving; communications; and stewardship. The position is responsible for data integrity as well as timely and accurate entry in the databases, maintaining records, preparing reports, and providing information and available insights to improve fundraising decisions and outcomes.

Duties & responsibilities include, but are not limited to:

  • Assist in establishing best practices and maintaining the overall quality and integrity of the databases, including working with Blackbaud support staff to troubleshoot problems and stay current with updates to the system and data audits.
  • Assist the Fund Development and Marketing staff with individual and giving report summaries, generating lists for all fund development and marketing activities, including support for weekly fund development and marketing donor development meetings.
  • Work with Fund Development and Marketing staff to capture all information on prospects and donors in the Raiser’s Edge database to enable review and analysis efforts.
  • Update and maintain gift and contribution information on a timely basis.
  • Remain aware of Beyond Housing’s top donors and keep informed of the organization’s fundraising efforts, programs, initiatives, and projects.
  • Coordinate matching gifts program, including managing gift applications, processing pledges and payments.
  • Provide database assistance and training as needed.
  • Maintain standard operating procedures manual for databases.
  • Work with Fund Development and Marketing Staff to generate weekly donor acknowledgement letters.
  • Other duties as assigned.

Experience & Qualifications:

  • Bachelor’s degree with preferred studies in management information systems (MIS), computer science, information systems, or information technology.
  • 2+ years of professional experience in database management, analysis, and reporting.
  • Proficient with Raiser’s Edge, RE NXT, and Blackbaud preferred.
  • Organized with strong detail orientation and ability to consistently meet deadlines.
  • Familiarity with Salesforce a plus.

Personal Qualities:

  • Critical thinking — The ability to analyze information, identify patterns, and make decisions based on data.
  • Research skills — The ability to find and gather information from various sources.
  • Data analysis — The ability to analyze data and draw meaningful insights from it.
  • Attention to detail — The ability to notice small details and identify errors.
  • Problem-solving — The ability to identify problems and develop effective solutions.
  • Creativity — The ability to think outside the box and come up with innovative solutions.
  • Communication — The ability to communicate complex ideas and findings effectively.
  • Reliable — Leadership skills that reflect and value a team approach, demonstrated integrity, effectiveness, efficiency, and the ability to deliver high-quality service. Highly capable of handling multiple tasks, projects, and timelines. Excellent oral and written communication skills.
  • Driven — Passion for the work and an interest in continuous learning and improvement.

Supervisor: 

  • Sr. Director of Philanthropy

Salary and Benefits: 

  • $55,000 to $65,000 annually
  • Benefits for full-time position as determined in current Beyond Housing Employee Handbook.  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be a complete list of all responsibilities, duties, and skills required.  Beyond Housing is an Equal Opportunity Employer.

Beyond Housing believes that each individual is unique, and we are committed to respecting the diversity of all individuals. We strive to move beyond simple tolerance, embracing and celebrating the differences contained within each of us, making us stronger as whole.

Culture Statement for Beyond Housing – Beyond Housing cultivates a climate of respect, friendliness, collaboration, and open, honest communication. Team members are empowered and trusted to work methodically and innovate together. We consistently recognize and celebrate team members’ contributions, creativity, drive, passions, and achievements.

At Beyond Housing, we are genuinely committed to our staff and to making Beyond Housing a place where our team members are happy to work. We support team members’ work-life balance and professional development; ensure that all team members feel included, valued, and appreciated; embrace flexibility in the workplace; and encourage and support team members’ involvement in the organization.

We are, likewise, committed to the communities we serve and to helping to make communities better places to live. We hold team members accountable to our mission and to the community – asking them to demonstrate this commitment by engaging the community and asking the right questions for alignment and action.

We look for team members who hold themselves accountable to the following traits:
Collaborative – Creative – Curious – Reliable – Methodical – Trusted – Driven

ADA – Beyond Housing is committed to furthering the purpose of the Americans with Disabilities Act (ADA). The company is always willing to consider reasonable accommodations, which may allow a disabled person to perform this or any other job. The Summary of Physical Requirements is a list of what we believe at this point to be necessary in order to perform the essential functions of the job.

Diversity & Inclusion Statement – At Beyond Housing, we are committed to promoting Diversity, Inclusion, and Equity throughout our organization and culture. We strive to understand and appreciate the individuality of every employee and create a better place to work for all. We nurture a culture where everyone positively acknowledges equity through action and is aware, understanding, and appreciative of diversity.

Our vision is to go beyond simple tolerance and fully embrace the things that make each person unique. We recognize that our employees’ differences support our ability to advance equity for the communities we serve. Further, we understand that equity is critical to the fulfillment of our mission to help entire communities become better places to live.

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