Family Engagement Liaison

Position Summary:

The Family Engagement Liaison’s primary purpose is to provide support to the parents and school community by providing resources and training and fostering collaboration between home and school in the Normandy School District Collaborative. An ideal candidate would be an individual who has prior experience working with parents, preferably in a school setting, and providing information on services available to families. The employee must be able to build relationships between the school, families, and the community. This position is a full-time, salaried position that typically works for 10 months, according to the Normandy School District Collaborative school schedule.

Essential Job Functions:

  • Investigate family needs with an emphasis on basic needs. The investigation should include working closely with Teachers, Principals, and Support Service Providers in schools as well as Parents/Guardians and Families
  • Work in collaboration with school administration to support school needs
  • Engage cohort of students and families through high school matriculation
  • Conduct home visits as needed
  • Organize and deliver parent education classes and workshops based on identified needs and recruit subject matter experts to present
  • Participate in training, workshops, and/or present approved information on topics such as effective homeschool communications, effective parenting, basic computer skills, nutrition, physical health, academic testing, high school graduation requirements, and other programs of the Normandy School District Collaborative
  • Assist in planning school activities such as parent conferences, open houses, back-to-school nights, recognition activities, and community meetings
  • Assist parents with issues and referrals/resources concerning health coverage for children, social services, English Language Learning (ELL) services, homeless services, immigration, and basic needs such as food, clothing, and transportation
  • Assist with increasing school attendance efforts and academic performance ▪ Recruit parent volunteers
  • Communicate identified needs with the supervisor biweekly and plan to match resources with needs
  • May attend community meetings, recruit parent volunteers to attend community meetings ▪ Conduct parent satisfaction surveys bi-annually
  • Complete reports and track case management by working with supervisor bi-weekly
  • Host monthly Family Engagement Liaison Networking Meeting
  • Other duties as assigned

Personal Qualities:

  • Collaborative — A dynamic personality that is collaboratively minded, can recognize and identify strengths, seek consensus around mutual goals, and build meaningful relationships.
  • Creative and Curious — A systems-thinker and builder, who is not afraid to be innovative in designing solutions and has skills in articulating these ideas and concepts.
  • Methodical — Strong analytical, systems, and problem-solving skills to evaluate performance, prepare reports, and recommend/implement solutions using independent judgment. Ability to move from concepts to action through strong program design and evaluation.
  • Reliable — Leadership skills that reflect and value a team approach, demonstrated integrity, effectiveness, efficiency, and the ability to deliver high-quality service. Highly capable of handling multiple tasks, projects, and timelines. Excellent oral and written communication skills.
  • Trusted — Ability to work with residents, partners, and staff of diversified backgrounds with a positive, optimistic, solutions-oriented attitude. Shares a deep respect for the community, its stakeholders, and the residents that we serve.
  • Driven — Passion for the work and an interest in continuous learning and improvement.

Experience and Qualifications:

  • High School Diploma or GED required. Some college preferred
  • Prior experience in a school setting preferred
  • Experience working with children and families
  • Must have the ability to multi-task in a fast-paced environment
  • The position requires exceptional customer service skills ▪ Knowledge of school academic and parent assistance programs
  • Strong written and oral communication skills
  • Computer literate including knowledge of Microsoft Applications including Word and Excel
  • Must be able to create reports and prepare documents supporting efforts to outcomes
  • Must have reliable transportation, a valid driver’s license, and proof of insurance
  • The position requires driving to home visits as needed
  • Must have the ability to work a flexible schedule including some evenings and weekends

Preferred Qualifications:

  • Bachelor’s Degree in Social Work, Education, or Early Childhood Education preferred


  • Sr. Director of Education


  • None

Salary and Benefits:

  • Benefits: Full-time position with benefits for a full-time position as determined in the current Beyond Housing Employee Handbook
  • Salary: $33,600, non-degreed; $37,080.12-bachelor’s degree or higher

Physical Requirements:

This position works in a professional work environment at a school or related facility. The Family Engagement Liaison position has required the use of computers, phones, and face-to-face personal conversations. The constant use of eyes, ears, and hands will be required in all environments where work is performed. The incumbent is required to stand, walk, reach, stoop, climb, lift, carry and bend when performing essential job functions in the office and at other locations. These activities may include walking through various locations during activities and operating common office equipment – such as photocopiers, fax machines, mailboxes, scanners, etc.

Application Instructions: Please send a resume and cover letter to or use the form on this page. This job will remain posted until it has been filled.  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be a complete list of all responsibilities, duties, and skills required.  Beyond Housing is an Equal Opportunity Employer.

Beyond Housing believes that each individual is unique, and we are committed to respecting the diversity of all individuals. We strive to move beyond simple tolerance, embracing and celebrating the differences contained within each of us, making us stronger as whole.

Culture Statement for Beyond Housing – Beyond Housing cultivates a climate of respect, friendliness, collaboration, and open, honest communication. Team members are empowered and trusted to work methodically and innovate together. We consistently recognize and celebrate team members’ contributions, creativity, drive, passions, and achievements.

At Beyond Housing, we are genuinely committed to our staff and to making Beyond Housing a place where our team members are happy to work. We support team members’ work-life balance and professional development; ensure that all team members feel included, valued, and appreciated; embrace flexibility in the workplace; and encourage and support team members’ involvement in the organization.

We are, likewise, committed to the communities we serve and to helping to make communities better places to live. We hold team members accountable to our mission and to the community – asking them to demonstrate this commitment by engaging the community and asking the right questions for alignment and action.

We look for team members who hold themselves accountable to the following traits:
Collaborative – Creative – Curious – Reliable – Methodical – Trusted – Driven

ADA – Beyond Housing is committed to furthering the purpose of the Americans with Disabilities Act (ADA). The company is always willing to consider reasonable accommodations, which may allow a disabled person to perform this or any other job. The Summary of Physical Requirements is a list of what we believe at this point to be necessary in order to perform the essential functions of the job.

Diversity & Inclusion Statement – At Beyond Housing, we are committed to promoting Diversity, Inclusion, and Equity throughout our organization and culture. We strive to understand and appreciate the individuality of every employee and create a better place to work for all. We nurture a culture where everyone positively acknowledges equity through action and is aware, understanding, and appreciative of diversity.

Our vision is to go beyond simple tolerance and fully embrace the things that make each person unique. We recognize that our employees’ differences support our ability to advance equity for the communities we serve. Further, we understand that equity is critical to the fulfillment of our mission to help entire communities become better places to live.

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