Position: The Cinema Service Facilities Lead performs light repairs and preventative maintenance at the 24:1 Cinema, Carter Commons, and Pagedale Properties/commercial buildings. In addition to specific task assignments, all supervisors responsible for coordinating their efforts with the other theatre managers, and directly assisting the other theatre managers, in the achievement of overall operational objectives.
Responsibilities include, but are not limited to:
- Clean Cinema theater areas both inside and outside grounds
- Perform light landscaping
- Provide excellent customer service to clients
- Log detailed notes
- Complete urgent/priority work orders
- Complete non urgent work orders in order received
- Inspect plumbing and appliances
- Clean gutters/downspouts
- Perform repairs and maintenance
- Painting
- Changing of light bulbs
- Change batteries in equipment as needed
- Set up/break down event space
- Hang equipment as needed
Areas of Supervisor accountability include:
- Guest Services
- Attract and retain theatre customers (create loyal guests)
- Deliver an enjoyable guest experience through courteous, quick, and attentive guest service
- Attend to persons with special needs and maintain theatre-accessibility amenities
- Floor operations, Facility and Grounds
- Efficient box office sales operation within established admission policies
- Orderly flow of guests and quick recovery of facilities between show performances
- Maintain facilities and equipment in a safe, clean and like-new condition
- Timely response to safety, repair and maintenance needs
- Maintain exterior facilities and equipment (parking lot, grounds and landscaping where applicable)
- Concession and foodservice operations
- Prepare and serve quality refreshments in a safe and efficient foodservice operation
- Receive and properly store perishable and non-perishable materials and supplies
- Replenish workstations with materials and supplies
- Manage waste reduction and loss control efforts
- Projection Booth operations
- Operate projection equipment
- Ingest digital films & in the absence of booth personnel
- Supervise and direct service hosts to complete tasks
- Assist in the completion of paperwork
- Execute accurate sales transactions, balance cash activity, daily reporting
- Meet deadlines
- Other duties assigned
Personal Qualities:
- Collaborative — A dynamic personality that is collaboratively minded, can recognize, and identify strengths, seek consensus around mutual goals, and build meaningful relationships.
- Creative and Curious — A systems-thinker and builder, who is not afraid to be innovative in designing solutions and has skills in articulating these ideas and concepts.
- Methodical — Strong analytical, systems, and problem-solving skills to evaluate performance, prepare reports, and recommend/implement solutions using independent judgment. Ability to move from concepts to action through strong program design and evaluation.
- Reliable — Leadership skills that reflect and value a team approach, demonstrated integrity, effectiveness, efficiency, and the ability to deliver high quality service. Highly capable of handling multiple tasks, projects, and timelines. Excellent oral and written communications skills.
- Trusted — Ability to work with residents, partners, and staff of diversified backgrounds with a positive, optimistic, solutions-oriented attitude. Shares a deep respect for the community, its stakeholders, and residents that we serve.
- Driven — Passion for the work and an interest in continuous learning and improvement.
Preferred Experience and Qualifications:
- Exceptional customer service skills
- Good written and verbal communication skills
- Computer literate including Microsoft Applications- Outlook, Word, Excel, and internet.
- Must be able to lift 75 lbs. stoop, bend and kneel to maintain equipment. Must be able to climb ladders and stairs as needed.
- Able to work while standing for extended periods of time
- Ability to work in different environments: hot, cold, wet, damp, or dusty places
- Able to work a flexible schedule to include evenings, holidays, and weekends.
- High school diploma or GED required
- 2 years’ experience in maintenance and/or similar field required
Skills & Attributes:
- Knowledge of electrical, plumbing, carpentry, and mechanical systems
- Proficient use of computer technology and/or electronic work order system
- Ability to problem solve and work independently
- Professional verbal and written communication
- Highly motivated for advancement within a growing organization
Position Requirements:
- Ability to perform physical labor, operate tools and machinery, and lift at least 80 lbs.
- Ability to work in wet, damp, hot, cold, or dusty places
- Ability to stoop or kneel in order to gain access to work areas
Supervisor: Commercial Manager
Salary and Benefits:
- Part-time hourly position as determined in current Beyond Housing Employee Handbook
- $18-20/hour
Application Instructions:
Please send resume, cover letter, and salary expectations in MS Word format to HR@beyondhousing.org
Beyond Housing believes that each individual is unique and we are committed to respecting the diversity of all individuals. We strive to move beyond simple tolerance, embracing and celebrating the differences contained within each of us, making us stronger as whole.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be a complete list of all responsibilities, duties, and skills required. Beyond Housing is an Equal Opportunity Employer.
ADA – Beyond Housing is committed to furthering the purpose of the American with Disabilities Act (ADA). The company is always willing to consider reasonable accommodations, which may allow a disabled person to perform this or any other job. The Summary of Physical Requirements is a list of what we believe at this point to be necessary in order to perform the essential functions of the job.
Diversity & Inclusion Statement: At Beyond Housing, we are committed to promoting Diversity, Inclusion, and Equity throughout our organization and culture. We strive to understand and appreciate the individuality of every employee and create a better place to work for all. We nurture a culture where everyone positively acknowledges equity through action and is aware, understanding, and appreciative of diversity.
Our vision is to go beyond simple tolerance and fully embrace the things that make each person unique. We recognize that our employees’ differences support our ability to advance equity for the communities we serve. Further, we understand that equity is critical to the fulfillment of our mission to help entire communities become better places to live.
