Overview:
Beyond Housing is a nationally recognized community development organization that works to strengthen families and transform underserved communities to create a stronger, more equitable, and prosperous St. Louis region for all. We engage where we’re needed, focusing on building consensus among leaders, providing and preserving housing, fostering community structures that shape lives, and guiding systems that make people’s lives better.
We lead with vision for what a community can be – every community is different, but thriving communities tend to share the same basic set of positive traits regarding housing, safety, education, health, infrastructure, and access to basic human services.
We bring together leaders and resources, volunteers and citizens, and pursue a wide assortment of creative approaches to build stronger, healthier communities for life.
Finally, we are community builders, not kingdom builders. “It’s their neighborhood, future, & dreams”. Our objective is to help build and contribute the good things we do for the sake of adding value to the lives of the people we’re honored to serve.
Position Summary:
The Homeownership Expansion Specialist is a member of the Transformative Services Department and provides personalized financial and housing counseling services to individual and families, acting as a guide to help them navigate the home buying process.
Responsibilities include, but are not limited to:
- Conducting comprehensive individual homeownership counseling sessions, reviewing clients’ financial situations and goals, creating personalized budgets, analyzing credit reports, and identifying areas for financial improvement.
- Teaching HUD certified homebuyer and homeownership workshops and classes, explaining the entire home purchasing process and helping clients assess credit and financial readiness.
- Building rapport and establishing trusting relationships with clients by demonstrating empathy, being transparent and accountable, respecting boundaries, and providing consistent and high-quality support and motivation to help clients stay on track.
- Maintaining accurate client records, tracking progress, and generating reports for compliance purposes.
- Participating in local area community outreach.
- Acquiring and maintaining additional certifications as may be needed in relation to grant requirements.
- Working cooperatively with internal and external partners to align efforts, build and maintain mutually-beneficial relationships, share and leverage information, and achieve outcomes.
- Other duties as assigned.
Experience and Qualifications:
- 2+ years of professional experience in consumer credit counseling, housing, case management services or other client facing roles that involved goal setting and action planning required.
- Bachelor’s degree or equivalent experience. A combination of education and experience will be considered.
- HUD certification preferred. Otherwise, ability to obtain a HUD certification within 60 days of hire is required.
- Familiarity with the home buying and loan process required.
- Proficiency with Microsoft Office applications is required.
- Proficiency in Salesforce or other CRM databases is required.
- Willingness to work occasional evening or weekend events.
- Strong analytical and problem-solving abilities with a data-driven mindset.
- Excellent leadership, communication, and interpersonal skills.
- Knowledgeable about the challenges that residents in low-income, majority Black neighborhoods face as a result of long-standing racial exclusion.
- Demonstrated commitment to the principles of Diversity, Equity, Inclusion and Accessibility.
Personal Qualities:
- Collaborative – A dynamic personality that is collaboratively minded, can recognize and identify strengths, seek consensus around mutual goals, and build meaningful relationships.
- Creative and Curious – A systems-thinker and builder, who is not afraid to be innovative in designing solutions and has skills in articulating these ideas and concepts.
- Methodical – Strong analytical, systems, and problem-solving skills to evaluate performance, prepare reports, and recommend/implement solutions using independent judgment. Ability to move from concepts to action through strong program design and evaluation.
- Reliable – Skills that reflect and value a team approach, demonstrated integrity, effectiveness, efficiency, and the ability to deliver high quality service. Highly capable of handling multiple tasks, projects and timelines. Excellent oral and written communications skills.
- Trusted – Ability to work with residents, partners, and staff of diversified backgrounds with a positive, optimistic, solutions-oriented attitude. Shares a deep respect for the community, its stakeholders and the residents that we serve.
- Driven – Passion for the work and an interest in continuous learning and improvement.
Supervisor:
Position will be supervised by a member of the Transformative Services Department leadership.
Salary and Benefits:
- $50,000 – To ensure pay equity, this is the best and final salary for this position and it is not open for salary negotiations.
- Benefits for full-time position as determined in current Beyond Housing Employee Handbook.
Application Instructions:
Please send resume and cover letter to hr@beyondhousing.org or complete the form on this page. For more information on Beyond Housing, visit www.beyondhousing.org.